224 lines
9.4 KiB
HTML
224 lines
9.4 KiB
HTML
<?xml version="1.0" encoding="utf-8"?>
|
|
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
|
|
<html xml:lang="en" lang="en" xmlns="http://www.w3.org/1999/xhtml">
|
|
<head>
|
|
<meta http-equiv="Content-Type" content="text/html;charset=utf-8" />
|
|
<meta http-equiv="Content-Style-Type" content="text/css" />
|
|
<title>Basic Troubleshooting: Check This First</title>
|
|
<link rel="StyleSheet" href="css/Trbleshoot.css" type="text/css" media="all" />
|
|
<link rel="StyleSheet" href="css/webworks.css" type="text/css" media="all" />
|
|
<script type="text/javascript" language="JavaScript1.2" src="scripts/expand.js"></script>
|
|
<script type="text/javascript" language="JavaScript1.2" src="scripts/seealso.js"></script>
|
|
<script type="text/javascript" language="JavaScript1.2">
|
|
<!--
|
|
var WebWorksRootPath = "";
|
|
// -->
|
|
</script>
|
|
<script type="text/javascript" language="JavaScript1.2">
|
|
<!--
|
|
var WebWorksSeeAlso = "xxx";
|
|
// -->
|
|
</script>
|
|
</head>
|
|
<body style="">
|
|
<table align="right">
|
|
<tr>
|
|
<td style="text-align: left;">
|
|
<a href="http://www.lsi.com/channel/products" target="_blank">
|
|
<img src="LSI-logo.jpg" border="0" />
|
|
</a>
|
|
</td>
|
|
</tr>
|
|
</table>
|
|
<div style="text-align: left;">
|
|
<p style="color: Navy; font-weight:bold">3DM2™ Online
|
|
Help</p>
|
|
<table cellspacing="0">
|
|
<tr>
|
|
<td>
|
|
<a href="toc.html">
|
|
<img src="images/toc.gif" alt="Table of Contents" border="0" />
|
|
</a>
|
|
</td>
|
|
<td>
|
|
<a href="Trbleshoot.11.3.html">
|
|
<img src="images/prev.gif" alt="Previous" border="0" />
|
|
</a>
|
|
</td>
|
|
<td>
|
|
<a href="Trbleshoot.11.5.html">
|
|
<img src="images/next.gif" alt="Next" border="0" />
|
|
</a>
|
|
</td>
|
|
<td>
|
|
<a href="ix.html">
|
|
<img src="images/index.gif" alt="Index" border="0" />
|
|
</a>
|
|
</td>
|
|
</tr>
|
|
</table>
|
|
</div>
|
|
<br clear="all" />
|
|
<br />
|
|
<div class="WebWorks_Breadcrumbs" style="text-align: left;">
|
|
<a class="WebWorks_Breadcrumb_Link" href="Trbleshoot.11.1.html#1210202">Troubleshooting</a> > Basic Troubleshooting: Check This First</div>
|
|
<hr align="left" />
|
|
<div>
|
|
<div class="Heading1"><a name="1210202">Basic Troubleshooting: Check This First</a></div>
|
|
<div class="Body"><a name="1216729">Many error messages can be traced to improperly connected hardware. </a>Hardware can appear to be connected, yet not be in full contact. This can cause intermittent errors that are hard to identify.</div>
|
|
<div class="Body"><a name="1210204">Reseat the following items to make sure they are in full contact and are not </a>loose:</div>
|
|
<div class="Bullet_outer" style="margin-left: NaN;">
|
|
<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1210205">
|
|
<tr style="vertical-align: baseline;">
|
|
<td>
|
|
<div class="Bullet_inner" style="width: 1.5em; white-space: nowrap;">
|
|
<img src="sqbullet.gif" alt="*" id="bullet1210205" border="0" width="8" height="8" />
|
|
</div>
|
|
</td>
|
|
<td width="100%">
|
|
<div class="Bullet_inner"><a name="1210205">Cables </a></div>
|
|
</td>
|
|
</tr>
|
|
</table>
|
|
</div>
|
|
<div class="Bullet_outer" style="margin-left: NaN;">
|
|
<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1210206">
|
|
<tr style="vertical-align: baseline;">
|
|
<td>
|
|
<div class="Bullet_inner" style="width: 1.5em; white-space: nowrap;">
|
|
<img src="sqbullet.gif" alt="*" id="bullet1210206" border="0" width="8" height="8" />
|
|
</div>
|
|
</td>
|
|
<td width="100%">
|
|
<div class="Bullet_inner"><a name="1210206">Power cords and power connectors </a></div>
|
|
</td>
|
|
</tr>
|
|
</table>
|
|
</div>
|
|
<div class="Bullet_outer" style="margin-left: NaN;">
|
|
<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1210207">
|
|
<tr style="vertical-align: baseline;">
|
|
<td>
|
|
<div class="Bullet_inner" style="width: 1.5em; white-space: nowrap;">
|
|
<img src="sqbullet.gif" alt="*" id="bullet1210207" border="0" width="8" height="8" />
|
|
</div>
|
|
</td>
|
|
<td width="100%">
|
|
<div class="Bullet_inner"><a name="1210207">BBU connectors</a></div>
|
|
</td>
|
|
</tr>
|
|
</table>
|
|
</div>
|
|
<div class="Bullet_outer" style="margin-left: NaN;">
|
|
<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1210208">
|
|
<tr style="vertical-align: baseline;">
|
|
<td>
|
|
<div class="Bullet_inner" style="width: 1.5em; white-space: nowrap;">
|
|
<img src="sqbullet.gif" alt="*" id="bullet1210208" border="0" width="8" height="8" />
|
|
</div>
|
|
</td>
|
|
<td width="100%">
|
|
<div class="Bullet_inner"><a name="1210208">RAID controller</a></div>
|
|
</td>
|
|
</tr>
|
|
</table>
|
|
</div>
|
|
<div class="Bullet_outer" style="margin-left: NaN;">
|
|
<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1216229">
|
|
<tr style="vertical-align: baseline;">
|
|
<td>
|
|
<div class="Bullet_inner" style="width: 1.5em; white-space: nowrap;">
|
|
<img src="sqbullet.gif" alt="*" id="bullet1216229" border="0" width="8" height="8" />
|
|
</div>
|
|
</td>
|
|
<td width="100%">
|
|
<div class="Bullet_inner"><a name="1216229">Hard drives</a></div>
|
|
</td>
|
|
</tr>
|
|
</table>
|
|
</div>
|
|
<div class="Body"><a name="1216257">If you have insured that all connections are secure and the errors still occur, </a>one strategy to confirm or rule out hardware problems is to swap suspected bad drives, cables or power cords with known good ones. You can also: </div>
|
|
<div class="Bullet_outer" style="margin-left: NaN;">
|
|
<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1216281">
|
|
<tr style="vertical-align: baseline;">
|
|
<td>
|
|
<div class="Bullet_inner" style="width: 1.5em; white-space: nowrap;">
|
|
<img src="sqbullet.gif" alt="*" id="bullet1216281" border="0" width="8" height="8" />
|
|
</div>
|
|
</td>
|
|
<td width="100%">
|
|
<div class="Bullet_inner"><a name="1216281">Move the drive to a different drive slot on the controller.</a></div>
|
|
</td>
|
|
</tr>
|
|
</table>
|
|
</div>
|
|
<div class="Bullet_outer" style="margin-left: NaN;">
|
|
<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1216290">
|
|
<tr style="vertical-align: baseline;">
|
|
<td>
|
|
<div class="Bullet_inner" style="width: 1.5em; white-space: nowrap;">
|
|
<img src="sqbullet.gif" alt="*" id="bullet1216290" border="0" width="8" height="8" />
|
|
</div>
|
|
</td>
|
|
<td width="100%">
|
|
<div class="Bullet_inner"><a name="1216290">In the case of a controller, try a different computer. </a></div>
|
|
</td>
|
|
</tr>
|
|
</table>
|
|
</div>
|
|
<hr />
|
|
<dl>
|
|
<dt>Related Topics</dt>
|
|
<dd>
|
|
<div class="RelatedTopic"><a href="Trbleshoot.11.3.html#1038181" name="1521237">Before Contacting Customer Support</a></div>
|
|
</dd>
|
|
<dd>
|
|
<div class="RelatedTopic"><a href="Trbleshoot.11.5.html#1209687" name="1521241">Command Logging</a></div>
|
|
</dd>
|
|
</dl>
|
|
</div>
|
|
<hr align="left" />
|
|
<div style="text-align: left;">
|
|
<table cellspacing="0">
|
|
<tr>
|
|
<td>
|
|
<a href="toc.html">
|
|
<img src="images/toc.gif" alt="Table of Contents" border="0" />
|
|
</a>
|
|
</td>
|
|
<td>
|
|
<a href="Trbleshoot.11.3.html">
|
|
<img src="images/prev.gif" alt="Previous" border="0" />
|
|
</a>
|
|
</td>
|
|
<td>
|
|
<a href="Trbleshoot.11.5.html">
|
|
<img src="images/next.gif" alt="Next" border="0" />
|
|
</a>
|
|
</td>
|
|
<td>
|
|
<a href="ix.html">
|
|
<img src="images/index.gif" alt="Index" border="0" />
|
|
</a>
|
|
</td>
|
|
</tr>
|
|
</table>
|
|
</div>
|
|
<table align="right">
|
|
<tr>
|
|
<td style="text-align: left;">
|
|
<a href="http://www.lsi.com/channel/products" target="_blank">
|
|
<img src="LSI-logo.jpg" border="0" />
|
|
</a>
|
|
</td>
|
|
</tr>
|
|
<tr>
|
|
<td style="text-align: left; font-size: 16px ; font-weight: bold">
|
|
<a href="http://www.lsi.com/channel/products" target="_blank">LSI Corporation</a>
|
|
</td>
|
|
</tr>
|
|
</table>
|
|
<p style="font-size: .8em">Copyright LSI 2004-2010<br />
|
|
To contact Support, go to <a href="http://www.lsi.com/channel/ContactUs">http://www.lsi.com/channel/ContactUs</a></p>
|
|
</body>
|
|
</html> |