224 lines
9.4 KiB
HTML
224 lines
9.4 KiB
HTML
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<?xml version="1.0" encoding="utf-8"?>
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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html xml:lang="en" lang="en" xmlns="http://www.w3.org/1999/xhtml">
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<head>
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<meta http-equiv="Content-Type" content="text/html;charset=utf-8" />
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<meta http-equiv="Content-Style-Type" content="text/css" />
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<title>Basic Troubleshooting: Check This First</title>
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<link rel="StyleSheet" href="css/Trbleshoot.css" type="text/css" media="all" />
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<link rel="StyleSheet" href="css/webworks.css" type="text/css" media="all" />
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<script type="text/javascript" language="JavaScript1.2" src="scripts/expand.js"></script>
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<script type="text/javascript" language="JavaScript1.2" src="scripts/seealso.js"></script>
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<script type="text/javascript" language="JavaScript1.2">
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<!--
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var WebWorksRootPath = "";
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// -->
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</script>
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<script type="text/javascript" language="JavaScript1.2">
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<!--
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var WebWorksSeeAlso = "xxx";
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// -->
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</script>
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</head>
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<body style="">
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<table align="right">
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<tr>
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<td style="text-align: left;">
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<a href="http://www.lsi.com/channel/products" target="_blank">
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<img src="LSI-logo.jpg" border="0" />
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</a>
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</td>
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</tr>
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</table>
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<div style="text-align: left;">
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<p style="color: Navy; font-weight:bold">3DM2™ Online
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Help</p>
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<table cellspacing="0">
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<tr>
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<td>
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<a href="toc.html">
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<img src="images/toc.gif" alt="Table of Contents" border="0" />
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</a>
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</td>
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<td>
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<a href="Trbleshoot.11.3.html">
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<img src="images/prev.gif" alt="Previous" border="0" />
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</a>
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</td>
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<td>
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<a href="Trbleshoot.11.5.html">
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<img src="images/next.gif" alt="Next" border="0" />
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</a>
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</td>
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<td>
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<a href="ix.html">
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<img src="images/index.gif" alt="Index" border="0" />
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</a>
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</td>
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</tr>
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</table>
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</div>
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<br clear="all" />
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<br />
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<div class="WebWorks_Breadcrumbs" style="text-align: left;">
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<a class="WebWorks_Breadcrumb_Link" href="Trbleshoot.11.1.html#1210202">Troubleshooting</a> > Basic Troubleshooting: Check This First</div>
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<hr align="left" />
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<div>
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<div class="Heading1"><a name="1210202">Basic Troubleshooting: Check This First</a></div>
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<div class="Body"><a name="1216729">Many error messages can be traced to improperly connected hardware. </a>Hardware can appear to be connected, yet not be in full contact. This can cause intermittent errors that are hard to identify.</div>
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<div class="Body"><a name="1210204">Reseat the following items to make sure they are in full contact and are not </a>loose:</div>
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<div class="Bullet_outer" style="margin-left: NaN;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1210205">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Bullet_inner" style="width: 1.5em; white-space: nowrap;">
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<img src="sqbullet.gif" alt="*" id="bullet1210205" border="0" width="8" height="8" />
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</div>
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</td>
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<td width="100%">
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<div class="Bullet_inner"><a name="1210205">Cables </a></div>
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</td>
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</tr>
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</table>
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</div>
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<div class="Bullet_outer" style="margin-left: NaN;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1210206">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Bullet_inner" style="width: 1.5em; white-space: nowrap;">
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<img src="sqbullet.gif" alt="*" id="bullet1210206" border="0" width="8" height="8" />
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</div>
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</td>
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<td width="100%">
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<div class="Bullet_inner"><a name="1210206">Power cords and power connectors </a></div>
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</td>
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</tr>
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</table>
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</div>
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<div class="Bullet_outer" style="margin-left: NaN;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1210207">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Bullet_inner" style="width: 1.5em; white-space: nowrap;">
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<img src="sqbullet.gif" alt="*" id="bullet1210207" border="0" width="8" height="8" />
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</div>
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</td>
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<td width="100%">
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<div class="Bullet_inner"><a name="1210207">BBU connectors</a></div>
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</td>
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</tr>
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</table>
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</div>
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<div class="Bullet_outer" style="margin-left: NaN;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1210208">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Bullet_inner" style="width: 1.5em; white-space: nowrap;">
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<img src="sqbullet.gif" alt="*" id="bullet1210208" border="0" width="8" height="8" />
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</div>
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</td>
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<td width="100%">
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<div class="Bullet_inner"><a name="1210208">RAID controller</a></div>
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</td>
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</tr>
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</table>
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</div>
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<div class="Bullet_outer" style="margin-left: NaN;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1216229">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Bullet_inner" style="width: 1.5em; white-space: nowrap;">
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<img src="sqbullet.gif" alt="*" id="bullet1216229" border="0" width="8" height="8" />
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</div>
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</td>
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<td width="100%">
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<div class="Bullet_inner"><a name="1216229">Hard drives</a></div>
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</td>
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</tr>
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</table>
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</div>
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<div class="Body"><a name="1216257">If you have insured that all connections are secure and the errors still occur, </a>one strategy to confirm or rule out hardware problems is to swap suspected bad drives, cables or power cords with known good ones. You can also: </div>
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<div class="Bullet_outer" style="margin-left: NaN;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1216281">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Bullet_inner" style="width: 1.5em; white-space: nowrap;">
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<img src="sqbullet.gif" alt="*" id="bullet1216281" border="0" width="8" height="8" />
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</div>
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</td>
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<td width="100%">
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<div class="Bullet_inner"><a name="1216281">Move the drive to a different drive slot on the controller.</a></div>
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</td>
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</tr>
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</table>
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</div>
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<div class="Bullet_outer" style="margin-left: NaN;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1216290">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Bullet_inner" style="width: 1.5em; white-space: nowrap;">
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<img src="sqbullet.gif" alt="*" id="bullet1216290" border="0" width="8" height="8" />
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</div>
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</td>
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<td width="100%">
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<div class="Bullet_inner"><a name="1216290">In the case of a controller, try a different computer. </a></div>
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</td>
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</tr>
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</table>
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</div>
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<hr />
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<dl>
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<dt>Related Topics</dt>
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<dd>
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<div class="RelatedTopic"><a href="Trbleshoot.11.3.html#1038181" name="1521237">Before Contacting Customer Support</a></div>
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</dd>
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<dd>
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<div class="RelatedTopic"><a href="Trbleshoot.11.5.html#1209687" name="1521241">Command Logging</a></div>
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</dd>
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</dl>
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</div>
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<hr align="left" />
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<div style="text-align: left;">
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<table cellspacing="0">
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<tr>
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<td>
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<a href="toc.html">
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<img src="images/toc.gif" alt="Table of Contents" border="0" />
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</a>
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</td>
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<td>
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<a href="Trbleshoot.11.3.html">
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<img src="images/prev.gif" alt="Previous" border="0" />
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</a>
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</td>
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<td>
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<a href="Trbleshoot.11.5.html">
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<img src="images/next.gif" alt="Next" border="0" />
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</a>
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</td>
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<td>
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<a href="ix.html">
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<img src="images/index.gif" alt="Index" border="0" />
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</a>
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</td>
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</tr>
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</table>
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</div>
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<table align="right">
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<tr>
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<td style="text-align: left;">
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<a href="http://www.lsi.com/channel/products" target="_blank">
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<img src="LSI-logo.jpg" border="0" />
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</a>
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</td>
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</tr>
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<tr>
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<td style="text-align: left; font-size: 16px ; font-weight: bold">
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<a href="http://www.lsi.com/channel/products" target="_blank">LSI Corporation</a>
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</td>
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</tr>
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</table>
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<p style="font-size: .8em">Copyright LSI 2004-2010<br />
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To contact Support, go to <a href="http://www.lsi.com/channel/ContactUs">http://www.lsi.com/channel/ContactUs</a></p>
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</body>
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</html>
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