3dm2/help/en/AEN_0048.html
2017-11-10 18:26:11 +01:00

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<a class="WebWorks_Breadcrumb_Link" href="Trbleshoot.11.1.html#1247799">Troubleshooting</a> &gt; Error and Notification Messages</div>
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<div class="Heading3-CS"><a name="1207177">0048 Battery voltage is too high</a></div>
<div class="Heading4"><a name="1207178">Event Type</a></div>
<div class="BodyAfterHead"><a name="1144085">Error</a></div>
<div class="Heading4"><a name="1144640">Cause</a></div>
<div class="BodyAfterHead"><a name="1144641">The battery pack voltage being monitored by the Battery Backup Unit is too </a>high to backup the 3ware RAID controller.</div>
<div class="Heading4"><a name="1144642">Action</a></div>
<div class="BodyAfterHead"><a name="1144643">The battery pack must be replaced.</a></div>
<div class="Body"><a name="1208035">This may be a fault in the BBU control module. If you get this error, do the </a>following: </div>
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<span class="UI-Element">1 </span>
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<div class="NumberedFirst_inner"><a name="1208036">Turn off the computer and remove the 3ware RAID controller.</a></div>
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<span class="UI-Element">2 </span>
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<div class="Numbered_inner"><a name="1208038">Remove the BBU control module from the 3ware RAID controller and </a>the battery module from the remote card.</div>
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<div class="Numbered_inner"><a name="1211947">Unplug the battery from the control module.</a></div>
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<span class="UI-Element">4 </span>
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<div class="Numbered_inner"><a name="1212032">Return the BBU control module and battery module to 3ware.</a></div>
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<div class="Body"><a name="1208007">For more details on removing the BBU, see the installation guide that came </a>with your 3ware RAID controller.</div>
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