<?xml version="1.0" encoding="utf-8"?> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xml:lang="en" lang="en" xmlns="http://www.w3.org/1999/xhtml"> <head> <meta http-equiv="Content-Type" content="text/html;charset=utf-8" /> <meta http-equiv="Content-Style-Type" content="text/css" /> <title>0009 Drive timeout detected</title> <link rel="StyleSheet" href="css/Trbleshoot.css" type="text/css" media="all" /> <link rel="StyleSheet" href="css/webworks.css" type="text/css" media="all" /> <script type="text/javascript" language="JavaScript1.2" src="scripts/expand.js"></script> <script type="text/javascript" language="JavaScript1.2" src="scripts/seealso.js"></script> <script type="text/javascript" language="JavaScript1.2"> <!-- var WebWorksRootPath = ""; // --> </script> <script type="text/javascript" language="JavaScript1.2"> <!-- var WebWorksSeeAlso = "xxx"; // --> </script> </head> <body style=""> <table align="right"> <tr> <td style="text-align: left;"> <a href="http://www.lsi.com/channel/products" target="_blank"> <img src="LSI-logo.jpg" border="0" /> </a> </td> </tr> </table> <div style="text-align: left;"> <p style="color: Navy; font-weight:bold">3DM2™ Online Help</p> <table cellspacing="0"> <tr> <td> <a href="toc.html"> <img src="images/toc.gif" alt="Table of Contents" border="0" /> </a> </td> <td> <a href="AEN_0008.html"> <img src="images/prev.gif" alt="Previous" border="0" /> </a> </td> <td> <a href="AEN_000A.html"> <img src="images/next.gif" alt="Next" border="0" /> </a> </td> <td> <a href="ix.html"> <img src="images/index.gif" alt="Index" border="0" /> </a> </td> </tr> </table> </div> <br clear="all" /> <br /> <div class="WebWorks_Breadcrumbs" style="text-align: left;"> <a class="WebWorks_Breadcrumb_Link" href="Trbleshoot.11.1.html#1247799">Troubleshooting</a> > Error and Notification Messages</div> <hr align="left" /> <div> <div class="Heading3-CS"><a name="1072767">0009 Drive timeout detected</a></div> <div class="Heading4"><a name="1143668">Event Type</a></div> <div class="BodyAfterHead"><a name="1143669">Error</a></div> <div class="Heading4"><a name="1143670">Cause</a></div> <div class="Body"><a name="1021714">A drive has failed to respond to a command from a 3ware RAID controller </a>within the allowed time limit (20 secs.). After sending this error message, the controller will attempt to recover the drive by sending a reset to that drive and retrying the failed command.</div> <div class="Body"><a name="1021716">Possible causes of drive time-outs (also known as ATA-Port time-outs) </a>include a bad or intermittent disk drive, power cable or interface cable.</div> <div class="Heading4"><a name="1184157">Action</a></div> <div class="BodyAfterHead"><a name="1144538">If you have checked hardware connections and no cause other than the drive </a>can be found, replace the drive.</div> <div class="Body"><a name="1184204">You may also want to use the drive manufacturer’s diagnostic and repair </a>utilities on the drive.</div> <div class="Heading4"><a name="1143664">See Also</a></div> <div class="Body"><a name="1072846">For links to drive manufacturer diagnostic utilities and troubleshooting </a>advice, search the LSI KnowledgeBase for keyword 14924 at <br /><span class="link"><a href="http://kb.lsi.com" target="_blank">http://kb.lsi.com</a></span></div> <div class="Body"><a href="Trbleshoot.11.4.html#1210202" name="1216220">Basic Troubleshooting: Check This First</a></div> </div> <hr align="left" /> <div style="text-align: left;"> <table cellspacing="0"> <tr> <td> <a href="toc.html"> <img src="images/toc.gif" alt="Table of Contents" border="0" /> </a> </td> <td> <a href="AEN_0008.html"> <img src="images/prev.gif" alt="Previous" border="0" /> </a> </td> <td> <a href="AEN_000A.html"> <img src="images/next.gif" alt="Next" border="0" /> </a> </td> <td> <a href="ix.html"> <img src="images/index.gif" alt="Index" border="0" /> </a> </td> </tr> </table> </div> <table align="right"> <tr> <td style="text-align: left;"> <a href="http://www.lsi.com/channel/products" target="_blank"> <img src="LSI-logo.jpg" border="0" /> </a> </td> </tr> <tr> <td style="text-align: left; font-size: 16px ; font-weight: bold"> <a href="http://www.lsi.com/channel/products" target="_blank">LSI Corporation</a> </td> </tr> </table> <p style="font-size: .8em">Copyright LSI 2004-2010<br /> To contact Support, go to <a href="http://www.lsi.com/channel/ContactUs">http://www.lsi.com/channel/ContactUs</a></p> </body> </html>