181 lines
7.6 KiB
HTML
181 lines
7.6 KiB
HTML
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<?xml version="1.0" encoding="utf-8"?>
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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html xml:lang="en" lang="en" xmlns="http://www.w3.org/1999/xhtml">
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<head>
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<meta http-equiv="Content-Type" content="text/html;charset=utf-8" />
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<meta http-equiv="Content-Style-Type" content="text/css" />
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<title>Downloading an Error Log</title>
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<link rel="StyleSheet" href="css/Maintain_Units.css" type="text/css" media="all" />
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<link rel="StyleSheet" href="css/webworks.css" type="text/css" media="all" />
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<script type="text/javascript" language="JavaScript1.2" src="scripts/expand.js"></script>
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<script type="text/javascript" language="JavaScript1.2" src="scripts/seealso.js"></script>
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<script type="text/javascript" language="JavaScript1.2">
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<!--
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var WebWorksRootPath = "";
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// -->
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</script>
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<script type="text/javascript" language="JavaScript1.2">
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<!--
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var WebWorksSeeAlso = "xxx";
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// -->
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</script>
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</head>
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<body style="">
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<table align="right">
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<tr>
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<td style="text-align: left;">
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<a href="http://www.lsi.com/channel/products" target="_blank">
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<img src="LSI-logo.jpg" border="0" />
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</a>
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</td>
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</tr>
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</table>
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<div style="text-align: left;">
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<p style="color: Navy; font-weight:bold">3DM2™ Online
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Help</p>
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<table cellspacing="0">
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<tr>
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<td>
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<a href="toc.html">
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<img src="images/toc.gif" alt="Table of Contents" border="0" />
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</a>
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</td>
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<td>
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<a href="Maintain_Units.7.12.html">
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<img src="images/prev.gif" alt="Previous" border="0" />
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</a>
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</td>
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<td>
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<a href="Maintain_Units.7.14.html">
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<img src="images/next.gif" alt="Next" border="0" />
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</a>
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</td>
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<td>
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<a href="ix.html">
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<img src="images/index.gif" alt="Index" border="0" />
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</a>
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</td>
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</tr>
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</table>
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</div>
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<br clear="all" />
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<br />
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<div class="WebWorks_Breadcrumbs" style="text-align: left;">
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<a class="WebWorks_Breadcrumb_Link" href="Maintain_Units.7.1.html#1136387">Maintaining Units</a> > <a class="WebWorks_Breadcrumb_Link" href="Maintain_Units.7.10.html#1136387">Alarms, Errors, and Other Events</a> > Downloading an Error Log</div>
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<hr align="left" />
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<div>
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<div class="Heading2"><a name="1136387">Downloading an Error Log</a></div>
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<div class="Body"><a name="1136388">You can download an error log containing information from the firmware log. </a>This can be useful when troubleshooting certain types of problems. For example, you might want to send the saved file to 3ware Customer Support for assistance when troubleshooting.</div>
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<div class="ToDo"><a name="1079499">To download the error log</a></div>
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<div class="NumberedFirst_outer" style="margin-left: NaN;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1079500">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="NumberedFirst_inner" style="width: 1.5em; white-space: nowrap;">
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<span class="UI-Element">1 </span>
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</div>
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</td>
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<td width="100%">
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<div class="NumberedFirst_inner"><a name="1079500">In 3DM2, choose </a><span class="UI-Element">Information >> Controller Details</span> from the menu bar.</div>
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</td>
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</tr>
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</table>
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</div>
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<div class="Numbered_outer" style="margin-left: NaN;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1079501">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Numbered_inner" style="width: 1.5em; white-space: nowrap;">
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<span class="UI-Element">2 </span>
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</div>
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</td>
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<td width="100%">
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<div class="Numbered_inner"><a name="1079501">Make sure the correct controller is displayed in the </a><span class="UI-Element">Select Controller</span> field in the menu bar.</div>
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</td>
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</tr>
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</table>
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</div>
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<div class="Numbered_outer" style="margin-left: NaN;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1079502">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Numbered_inner" style="width: 1.5em; white-space: nowrap;">
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<span class="UI-Element">3 </span>
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</div>
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</td>
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<td width="100%">
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<div class="Numbered_inner"><a name="1079502">On the </a><a href="Controller_Details.html#1046481">Controller Details page</a>, click the <span class="UI-Element">Download Error Log</span> link. </div>
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</td>
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</tr>
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</table>
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</div>
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<div class="Numbered_outer" style="margin-left: NaN;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1079503">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Numbered_inner" style="width: 1.5em; white-space: nowrap;">
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<span class="UI-Element">4 </span>
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</div>
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</td>
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<td width="100%">
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<div class="Numbered_inner"><a name="1079503">When the Save or Open dialog box appears, navigate to where you want </a>to save the log and click <span class="UI-Element">OK</span>.</div>
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</td>
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</tr>
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</table>
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</div>
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<hr />
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<dl>
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<dt>Related Topics</dt>
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<dd>
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<div class="RelatedTopic"><a href="Maintain_Units.7.11.html#1304943" name="1675346">Viewing Alarms, Errors, and Other Events</a></div>
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</dd>
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<dd>
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<div class="RelatedTopic"><a href="Maintain_Units.7.14.html#1079505" name="1675350">Viewing SMART Data About a Drive</a></div>
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</dd>
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</dl>
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</div>
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<hr align="left" />
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<div style="text-align: left;">
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<table cellspacing="0">
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<tr>
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<td>
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<a href="toc.html">
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<img src="images/toc.gif" alt="Table of Contents" border="0" />
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</a>
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</td>
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<td>
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<a href="Maintain_Units.7.12.html">
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<img src="images/prev.gif" alt="Previous" border="0" />
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</a>
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</td>
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<td>
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<a href="Maintain_Units.7.14.html">
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<img src="images/next.gif" alt="Next" border="0" />
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</a>
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</td>
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<td>
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<a href="ix.html">
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<img src="images/index.gif" alt="Index" border="0" />
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</a>
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</td>
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</tr>
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</table>
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</div>
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<table align="right">
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<tr>
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<td style="text-align: left;">
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<a href="http://www.lsi.com/channel/products" target="_blank">
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<img src="LSI-logo.jpg" border="0" />
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</a>
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</td>
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</tr>
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<tr>
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<td style="text-align: left; font-size: 16px ; font-weight: bold">
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<a href="http://www.lsi.com/channel/products" target="_blank">LSI Corporation</a>
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</td>
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</tr>
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</table>
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<p style="font-size: .8em">Copyright LSI 2004-2010<br />
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To contact Support, go to <a href="http://www.lsi.com/channel/ContactUs">http://www.lsi.com/channel/ContactUs</a></p>
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</body>
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</html>
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