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<a class="WebWorks_Breadcrumb_Link" href="Trbleshoot.11.1.html#1247799">Troubleshooting</a> &gt; Error and Notification Messages</div>
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<div class="Heading3-CS"><a name="1072767">0009 Drive timeout detected</a></div>
<div class="Heading4"><a name="1143668">Event Type</a></div>
<div class="BodyAfterHead"><a name="1143669">Error</a></div>
<div class="Heading4"><a name="1143670">Cause</a></div>
<div class="Body"><a name="1021714">A drive has failed to respond to a command from a 3ware RAID controller </a>within the allowed time limit (20 secs.). After sending this error message, the controller will attempt to recover the drive by sending a reset to that drive and retrying the failed command.</div>
<div class="Body"><a name="1021716">Possible causes of drive time-outs (also known as ATA-Port time-outs) </a>include a bad or intermittent disk drive, power cable or interface cable.</div>
<div class="Heading4"><a name="1184157">Action</a></div>
<div class="BodyAfterHead"><a name="1144538">If you have checked hardware connections and no cause other than the drive </a>can be found, replace the drive.</div>
<div class="Body"><a name="1184204">You may also want to use the drive manufacturers diagnostic and repair </a>utilities on the drive.</div>
<div class="Heading4"><a name="1143664">See Also</a></div>
<div class="Body"><a name="1072846">For links to drive manufacturer diagnostic utilities and troubleshooting </a>advice, search the LSI KnowledgeBase for keyword 14924 at <br /><span class="link"><a href="http://kb.lsi.com" target="_blank">http://kb.lsi.com</a></span></div>
<div class="Body"><a href="Trbleshoot.11.4.html#1210202" name="1216220">Basic Troubleshooting: Check This First</a></div>
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