330 lines
18 KiB
HTML
330 lines
18 KiB
HTML
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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<title>Managing E-mail Event Notification</title>
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<link rel="StyleSheet" href="css/3DM-Intro.css" type="text/css" media="all" />
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Help</p>
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<br />
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<div class="WebWorks_Breadcrumbs" style="text-align: left;">
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<a class="WebWorks_Breadcrumb_Link" href="First.html#1038802">3DM2 (3ware Disk Manager 2) Introduction</a> > <a class="WebWorks_Breadcrumb_Link" href="3DM-Intro.4.13.html#1038802">Setting Up 3DM2 Preferences</a> > Managing E-mail Event Notification</div>
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<hr align="left" />
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<div>
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<div class="Heading2"><a name="1038802">Managing E-mail Event Notification</a></div>
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<div class="BodyAfterHead"><a name="1053320">3DM2 can notify you when the 3ware RAID controller requires attention, </a>such as when a disk unit becomes degraded and is no longer fault tolerant. </div>
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<div class="Body"><a name="1053321">E-mail event notification can occur only while 3DM2 is running; therefore, </a>keep the 3DM2 process running in the background on the system that contains the 3ware RAID controller. </div>
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<div class="Body"><a name="1053184">When events occur, notification can be e-mailed to one or more recipients. </a>You can specify the type of events for which notifications are sent by selecting the severity:</div>
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<div class="Bullet_outer" style="margin-left: NaN;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1053229">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Bullet_inner" style="width: 1.5em; white-space: nowrap;">
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<img src="sqbullet.gif" alt="*" id="bullet1053229" border="0" width="8" height="8" />
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</div>
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</td>
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<td width="100%">
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<div class="Bullet_inner"><span class="UI-Element"><a name="1053229">Information</a></span> sends e-mails for all events.</div>
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</td>
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</tr>
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</table>
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</div>
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<div class="Bullet_outer" style="margin-left: NaN;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1053238">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Bullet_inner" style="width: 1.5em; white-space: nowrap;">
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<img src="sqbullet.gif" alt="*" id="bullet1053238" border="0" width="8" height="8" />
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</div>
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</td>
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<td width="100%">
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<div class="Bullet_inner"><span class="UI-Element"><a name="1053238">Warning</a></span> sends e-mail for events with severity of Warning and Error. </div>
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</td>
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</tr>
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</table>
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</div>
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<div class="Bullet_outer" style="margin-left: NaN;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1053241">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Bullet_inner" style="width: 1.5em; white-space: nowrap;">
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<img src="sqbullet.gif" alt="*" id="bullet1053241" border="0" width="8" height="8" />
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</div>
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</td>
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<td width="100%">
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<div class="Bullet_inner"><span class="UI-Element"><a name="1053241">Error</a></span> sends e-mail for events with severity of Error only.</div>
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</td>
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</tr>
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</table>
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</div>
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<div class="Body"><a name="1062305">Events are listed on the 3DM2 </a><span class="UI-Element">Alarms</span> page. </div>
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<div class="Body"><a name="1062307">You can set up event notification when you install 3DM2. You also can </a>change the event notification on the 3DM2 Settings page.</div>
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<table id="1590557" class="NoteTable" style="margin-bottom: pt; margin-right: pt; margin-top: pt; padding-bottom: pt; padding-left: pt; padding-right: pt; padding-top: pt; text-align: left;" cellspacing="0">
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<caption></caption>
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<tr style="vertical-align: top;">
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<td id="tc1590559" style="background-color: Transparent; border-bottom-color: White; border-bottom-style: solid; border-bottom-width: thin; border-left-color: White; border-left-style: solid; border-left-width: thin; border-right-color: White; border-right-style: solid; border-right-width: thin; border-top-color: White; border-top-style: solid; border-top-width: thin; padding-bottom: pt; padding-left: pt; padding-right: pt; padding-top: pt; vertical-align: top;">
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<div class="NoteAnchor">
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<img src="Note.gif" alt="*" id="bullet1590559" border="0" width="27" height="34" /><a name="1590559"> </a></div>
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</td>
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<td id="tc1590561" style="background-color: Transparent; border-bottom-color: White; border-bottom-style: solid; border-bottom-width: thin; border-left-color: White; border-left-style: solid; border-left-width: thin; border-right-color: White; border-right-style: solid; border-right-width: thin; border-top-color: White; border-top-style: solid; border-top-width: thin; padding-bottom: pt; padding-left: pt; padding-right: pt; padding-top: pt; vertical-align: top;">
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<div class="CellBody"><span class="NoteHeading"><a name="1590561">Note:</a></span> If you are using VMware, you will need to configure the VMware firewall to allow outgoing email, as all ports are blocked by default. See <a href="3DM-Intro.4.16.html#1592870">Configuring the VMware Firewall to Allow Email Notification</a></div>
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</td>
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</tr>
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</table>
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<div class="ToDo"><a name="1053206">To set up event notification</a></div>
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<div class="NumberedFirst_outer" style="margin-left: NaN;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1053210">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="NumberedFirst_inner" style="width: 1.5em; white-space: nowrap;">
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<span class="UI-Element">1 </span>
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</div>
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</td>
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<td width="100%">
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<div class="NumberedFirst_inner"><a name="1053210">Click </a><span class="UI-Element">3DM2 Settings</span> on the menu bar.</div>
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</td>
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</tr>
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</table>
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</div>
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<div class="Numbered_outer" style="margin-left: NaN;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1053217">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Numbered_inner" style="width: 1.5em; white-space: nowrap;">
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<span class="UI-Element">2 </span>
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</div>
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</td>
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<td width="100%">
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<div class="Numbered_inner"><a name="1053217">In the </a><span class="UI-Element">E-mail Notification</span> section of the <a href="3DM2_Settings.html#1088492">3DM2 Settings page</a>, enter or change the settings you want.</div>
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</td>
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</tr>
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</table>
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</div>
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<div class="Bullet2_outer" style="margin-left: 1em;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1053277">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Bullet2_inner" style="width: 1.5em; white-space: nowrap;">
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<img src="sqbullet.gif" alt="*" id="bullet1053277" border="0" width="8" height="8" />
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</div>
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</td>
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<td width="100%">
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<div class="Bullet2_inner"><a name="1053277">Enable or Disable all notifications.</a></div>
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</td>
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</tr>
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</table>
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</div>
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<div class="Bullet2_outer" style="margin-left: 1em;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1053281">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Bullet2_inner" style="width: 1.5em; white-space: nowrap;">
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<img src="sqbullet.gif" alt="*" id="bullet1053281" border="0" width="8" height="8" />
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</div>
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</td>
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<td width="100%">
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<div class="Bullet2_inner"><a name="1053281">Set the severity level of events for which e-mail notifications are sent.</a></div>
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</td>
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</tr>
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</table>
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</div>
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<div class="Bullet2_outer" style="margin-left: 1em;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1063141">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Bullet2_inner" style="width: 1.5em; white-space: nowrap;">
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<img src="sqbullet.gif" alt="*" id="bullet1063141" border="0" width="8" height="8" />
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</div>
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</td>
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<td width="100%">
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<div class="Bullet2_inner"><a name="1063141">Specify the email address of the sender. This address appears in the </a>“From” field of the e-mail.</div>
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</td>
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</tr>
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</table>
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</div>
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<div class="Bullet2_outer" style="margin-left: 1em;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1053282">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Bullet2_inner" style="width: 1.5em; white-space: nowrap;">
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<img src="sqbullet.gif" alt="*" id="bullet1053282" border="0" width="8" height="8" />
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</div>
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</td>
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<td width="100%">
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<div class="Bullet2_inner"><a name="1053282">Enter the e-mail address(es) to which notifications are sent. (Separate </a>multiple addresses with a comma (,) a semicolon (;), or a space ( ). </div>
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</td>
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</tr>
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</table>
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</div>
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<div class="Bullet2_outer" style="margin-left: 1em;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1053283">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Bullet2_inner" style="width: 1.5em; white-space: nowrap;">
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<img src="sqbullet.gif" alt="*" id="bullet1053283" border="0" width="8" height="8" />
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</div>
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</td>
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<td width="100%">
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<div class="Bullet2_inner"><a name="1053283">Enter the SMTP server name or IP of the mail server for the computer </a>where the 3ware controller is installed.</div>
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</td>
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</tr>
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</table>
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</div>
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<div class="Bullet2_outer" style="margin-left: 1em;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1517420">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Bullet2_inner" style="width: 1.5em; white-space: nowrap;">
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<img src="sqbullet.gif" alt="*" id="bullet1517420" border="0" width="8" height="8" />
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</div>
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</td>
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<td width="100%">
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<div class="Bullet2_inner"><a name="1517420">If your email server requires authentication, enter the Mail Server </a>Login and Password.</div>
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</td>
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</tr>
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</table>
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</div>
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<div class="Bullet2_outer" style="margin-left: 1em;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1517495">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Bullet2_inner" style="width: 1.5em; white-space: nowrap;">
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<img src="sqbullet.gif" alt="*" id="bullet1517495" border="0" width="8" height="8" />
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</div>
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</td>
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<td width="100%">
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<div class="Bullet2_inner"><a name="1517495">If your email server requires or supports encrypted email, select </a><span class="UI-Element">Yes</span> in the field <span class="UI-Element">Mail Server Port Uses SSL</span>.</div>
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</td>
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</tr>
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</table>
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</div>
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<div class="Indent2"><span class="UI-Element"><a name="1601718">Tip:</a></span> If you are not sure whether any part of the set up applies to you, try enabling it, and then use the <span class="UI-Element">Send Test Message</span> feature to try out the configuration setting. If the configuration is not correct, an error message appears at the top of the page. If you do receive an error, disable the setting, and try the test again.<br />You also might want to refer to KnowledgeBase article # 15538, at <span class="link"><a href="http://kb.lsi.com" target="_blank">http://kb.lsi.com</a></span>. This article explains how to use an gmail account as an alternate method to get your email notification working.</div>
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<div class="Numbered_outer" style="margin-left: NaN;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1053224">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Numbered_inner" style="width: 1.5em; white-space: nowrap;">
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<span class="UI-Element">3 </span>
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</div>
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</td>
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<td width="100%">
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<div class="Numbered_inner"><a name="1053224">Click </a><span class="UI-Element">Save E-mail Settings</span>. </div>
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</td>
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</tr>
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</table>
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</div>
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<div class="Heading3"><a name="1038804">To send a test message</a></div>
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<div class="BodyAfterHead"><a name="1053288">You can send a test message to make sure that you have entered the e-mail </a>notification settings correctly.</div>
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<div class="Bullet_outer" style="margin-left: NaN;">
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<table border="0" cellspacing="0" cellpadding="0" id="SummaryNotRequired_np1053291">
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<tr style="vertical-align: baseline;">
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<td>
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<div class="Bullet_inner" style="width: 1.5em; white-space: nowrap;">
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<img src="sqbullet.gif" alt="*" id="bullet1053291" border="0" width="8" height="8" />
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</div>
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