71 lines
2.8 KiB
Plaintext
71 lines
2.8 KiB
Plaintext
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Frequently Asked Questions
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=======================================
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1) What is MailZu?
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MailZu is a quarantine management interface for amavisd-new. It allows
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users to view their quarantined items and request release (for suspect malware),
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release, or mark them for deletion.
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2) What version of amavisd-new do I need?
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MailZu will work with amavisd-new greater than 2.3.0.
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3) Does MailZu support multiple amavisd-new instances?
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Yes. If every amavisd-new instance in your environment stores its data into
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the same SQL database there should be no problem. The only limitation is that
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the AM.PDP protocol must listen on the same port for each amavisd-new
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instance.
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4) Do I have to configure amavisd-new to quarantine email to SQL?
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No. MailZu does not require that the actual message bodies be kept in SQL.
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Release is handled by amavisd-new, so MailZu need not be aware of the location
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of the quarantine. Quarantine to SQL is only neccessary if you want your users
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to be able to view spam in the MailZu interface, otherwise they will only see
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the basic headers of the quarantined message.
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5) Why do some or all messages in the MailZu message index not viewable?
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The reason might be that email is not quarantined to SQL. This can be enabled
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by setting these variables in amavisd-new:
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$banned_files_quarantine_method = 'sql:';
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$spam_quarantine_method = 'sql:';
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6) Releasing messages does not seem to work. What is wrong?
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There may be a couple of reasons for this behavior. The most common problems
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is that PHP is not built with sockets enabled ( --enable-sockets ), or it is
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a network related issue.
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The first problem is easy to diagnose and fix. If releasing emails is still
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not working, then we have to diagnose the network problem.
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It is important to understand that in order for MailZu to support more than
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one amavisd-new instance, it must connect to the appropriate host. The correct
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host is retrieved from the SQL record inserted by amavisd-new. Check the 'host'
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column of the 'msgs' table. Please make sure that you can connect to the AM.PDP
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port of the host listed in that record from the host that runs MailZu.
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user@mailzuhost# telnet <host in SQL record> <AM.PDP port>
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If a connection is not made, then review your amavisd-new configuration regarding
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the interfaces it listens on, and the ACLs regarding connecting clients. Be
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careful, the AM.PDP protocol does not send a greeting or any data whatsoever on
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a successful connection. It may appear that a connecion did not work, when in fact
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it did.
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7) Where can I get support?
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If you are having a problem with MailZu and the solution is not obvious, take
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a look at the mailing list archive at:
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http://sourceforge.net/mailarchive/forum.php?forum=mailzu-users
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and/or subscribe at this URL:
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https://lists.sourceforge.net/lists/listinfo/mailzu-users
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